wasted Google Ads spend

Search Terms Vs Keywords: Where Wasted Google Ads Spend Often Hides

You set your keywords carefully, so why does your Google Ads budget still leak? The answer starts with your search terms report, which shows what people actually typed before your ad appeared. Those queries rarely match the keywords you picked, and the gap is where wasted Google Ads spend hides.

We’ve reviewed dozens of small business accounts at Slamstop, and the same leaks show up almost every time. This guide breaks down how keywords and search terms differ. You’ll see how to read your report, find the searches draining your budget, and use negative keywords to shut them down.

Keywords and Google Ads Search Terms Are Not the Same Thing

A keyword is the word or phrase you choose to target. A search term, meanwhile, is the actual query someone typed into Google before your ad appeared.

The two are closely related, but they rarely mean the same thing once your campaign goes live. Here is what separates them in practice:

  • You Choose Keywords, Google Chooses Matches: You pick a keyword, but Google decides which search terms count as close enough to trigger your ad. Google’s decision depends on your match-type settings.
  • Search Terms Reveal Real Intent: A keyword like “running shoes” says nothing about the search intent behind it. The term “running shoes for flat feet” tells you exactly what the person needs.
  • One Keyword Can Trigger Many Terms: A single broad match keyword can pull in dozens of related terms, some useful and some completely irrelevant to your business. So “running shoes” on broad match might trigger for “shoe repair” or “free running apps,” neither of which fits your store.  

The mismatch between your chosen keywords and people’s actual search terms is exactly where the wasted spend hides.

PPC keywords compared with actual search terms

Why Your Google Ads Campaign Spends on the Wrong Searches

A keyword-to-search-term mismatch costs real money once your campaign is live. Two things control most of it: how you build your ad groups and which match types you choose for each keyword. Let’s get into them. 

How Ad Group Structure Affects the Searches You Trigger

An ad group works best when it holds tightly related keywords. For example, an ad group for running shoes could hold keywords like “trail running shoes”, “women’s running shoes”, and “cushioned running shoes”. Once you mix unrelated keywords into one group, Google struggles to match your ads to relevant searches. 

And yes, we’ve seen an ad group built around ten loosely related keywords blow through a week’s budget on searches nobody wanted. Tighter ad groups fix the wasted-click problem directly. They give Google less room to guess and more reason to show your ad to the person searching for your keyword.

Match Types and What They Control

Match types decide how closely a search has to resemble your keyword before your ad shows up. A broad match casts the widest net, which shows your ad for searches Google considers related, even loosely.

An exact match sits at the other end, targeting only your keyword or a close variation, such as a misspelling, plural, or reordered version of the same words. Even exact match keywords still trigger for these variations, so no match type fully guarantees a clean search terms report.

Your keyword choices affect more than which searches trigger your ad. They also feed your quality score, the 1-to-10 rating Google gives every keyword. And that rating comes down to three things: 

  • What your expected click-through rate is
  • How relevant your ad is
  • How well your landing page matches what the searcher wants

Poor keyword selection and messy ad groups drag your quality score down. A lower score then raises your cost per click and often reduces your conversion rate across the whole campaign.

Google Ads search terms revealing irrelevant café clicks

Finding Keywords in Your Google Ads Account Beyond Keyword Planner

Your keyword performance data lives inside your Google Ads account, rather than inside Google Keyword Planner. This is a keyword research tool that shows search volume and keyword ideas before you launch a campaign. Once your ads go live, though, you need the Search Terms report to see what people are searching for when your ads appear. 

We have pulled the Search Terms report for plenty of client accounts, and it almost never matches the campaign’s keyword list. At SlamStop, checking it is usually the first thing we do when a client’s budget is draining without explanation.

To see which searches your account is already triggering, open your campaign, click the Keywords tab, then select Search Terms from the drop-down menu. That single click swaps your assumptions for the actual queries triggering your ads.

Once you know where your search terms report lives, you can start identifying which searches are costing you money.

What Your Google Ads Search Terms Report Shows You

Your search terms report lists every search query that triggered your ad. Each query sits next to a performance breakdown showing exactly how it did, so you can spot where your budget works and where it does not.

Two patterns are particularly useful when you review the search terms your ads are triggering. 

Broad Match Searches Far Outside Your Target

Broad keywords and other broad terms often pull in high-volume traffic that has little connection to real search intent. We’ve seen a coffee shop’s “best espresso” keyword pull in clicks for espresso machine repairs, with no purchase in sight.

A new account almost always shows this same mismatch between broad keywords and irrelevant search terms. As a general rule, a keyword with ten or more clicks and no conversions is a strong candidate for a negative keyword.

Exact Match Gaps in Your Keyword Lists

Sometimes the search terms report reveals the opposite problem. A search term brings in real buyers, but the right keyword to capture that search is missing from your account entirely.

When a converting keyword is missing, you’re relying on broad or phrase match alone to keep reaching those buyers. Add the missing term as an exact match keyword instead, and you get direct control over bids for a search you already know converts.

The search terms report often surfaces keyword ideas you never considered, but people search regularly. Negative keywords handle the opposite job, blocking searches you never wanted in the first place.

How to Add Negative Keywords at the Account Level

Negative keywords stop your ads from showing up for searches that will never convert. That’s why you should set up your negative keywords at the account level, and the block covers every campaign at once instead of one at a time.

Here is how to build yours:

  • Shared Library Setup: Start with the Negative Keyword Lists section in your Google Ads account. From there, create a shared list of terms you want to exclude. Any list you build here stays separate from individual campaigns and works across all of them at once. You set it up once, and it keeps protecting every campaign you run later.
  • Report-Based Term Additions: You can pull negative keyword examples straight from your search terms report, things like “free”, “jobs”, or “repair” if they don’t match what you sell. Keep the list growing as new terms show up each week. Fresh accounts tend to surface new mismatches quickly, so early weeks need the closest attention.
  • Campaign-Wide Application: An unattached list protects nothing, no matter how many terms sit inside it, so this step is not optional. You should attach your list to each active campaign so the exclusions take effect.

Leave your list untouched for a month, and those same unwanted searches will trigger your ads repeatedly, quietly eating into your PPC budget.

If you run Performance Max campaigns, keep in mind that it handles negative keywords differently. Performance Max relies on account-level exclusion lists you request through Google support, rather than the campaign-level controls available in standard search campaigns.

You now have a working negative keyword list. The remaining question is how often to update it.

Negative keywords blocking wasted paid-search traffic

How Often Keyword Research Should Happen on Active Campaigns

New search campaigns need weekly keyword research for the first month, since fresh accounts generate the most new keywords worth adding or blocking. Every account we’ve managed that checked search terms weekly in month one caught waste the monthly checkers missed entirely.

Once your PPC keywords and PPC campaigns settle into a steady pattern, checking every two to four weeks suits most small businesses. You’ll still refine your keyword lists as search behaviour shifts, just less often than at launch.

If it has been a while since you reviewed your full account setup, run a full audit of your Google Ads account. A proper audit covers account structure, match types, and keyword lists side by side.

Bottom Line: A regular check-in routine, paired with exact match targeting and negative keyword maintenance, keeps your budget going toward searches that convert.

Make Your Search Terms Report a Weekly Habit 

Most PPC budgets don’t disappear all at once. It leaks out slowly, one mismatched search at a time, and the search terms report is the one place built to catch it.

Start with your search terms report this week. From there, flag the obvious mismatches, add your first negative keywords, and set a recurring reminder to check again in seven days.

Want a second set of eyes on your account? SlamStop offers a free Google Ads review. Contact our team to book a free Google Ads review.

PPC geographic targeting

Why Geographic Targeting Can Spend Google Ads Budget Outside Your Real Service Area

Have you ever looked at your Google Ads location report and found random clicks outside of your service area? If so, you might see clicks from Perth, Cairns, and even overseas, despite none of them being anywhere near your actual service area. 

That happens when Google Ads location targeting runs on a few settings most local advertisers never touch. One setting decides whether your ads reach people nearby or just people who searched with your area in mind.

We see this exact issue often at SlamStop, where we manage local campaigns every day. This guide walks you through how location targeting works across standard Google Ads and local services ads. You’ll see where it usually goes wrong and how to keep your ad spend where it belongs.

Google Ads Location Targeting: User Location vs Location of Interest 

As we mentioned, proper Google Ads location targeting comes down to one setting most advertisers never check. By default, Google uses Presence or Interest targeting, which doesn’t limit ads to people physically inside your area.

Google also serves ads to people who show interest in a location, even if they’re searching from somewhere else entirely. For instance, a local business in Toowoomba can end up paying for clicks from someone browsing in Sydney.

Let’s look at what those two aforementioned settings actually decide: 

  • Presence Targeting Setting: This limits your ads to people who are physically inside your chosen area when they search. It’s the setting most local businesses want, since it filters out anyone just browsing from another city.
  • Interest-Only Targeting: If someone searches about your area from somewhere else entirely, this setting still shows them your ad. Someone planning a trip to Brisbane could trigger your ad from Perth weeks before they arrive.
  • Combined Default Setting: Google Ads uses both by default, which is why local searches sometimes pull in traffic from far outside your service area. Most advertisers never realise this setting exists until they check their reports.

To be honest, presence targeting is the fix for most local businesses. It keeps your campaign settings focused on people who can walk through your door or pick up the phone, instead of paying for interest alone. 

But even with the right setting in place, distance still plays a part in who sees your ad.

User Location Versus Location of Interest

Does Radius Targeting Cause Overspending?

Yes, but only if your radius doesn’t match how far customers travel to reach you. Radius targeting draws a circle around your business locations, but those circles ignore rivers, highways, and suburb boundaries entirely.

Take a fifteen-kilometre radius from a Brisbane CBD location as an example. That circle can stretch into geographic locations your business can’t realistically service, even though Google still counts them as geo-targeted locations.

Google builds every radius using a mix of location signals, including IP addresses, GPS, and Wi-Fi data. None of these guarantee perfect accuracy, though. That’s exactly why a given location can sit inside your radius on paper but outside your real service area in practice.

Running multiple locations makes this worse. Overlapping radius zones can push your bidding strategy to compete against your own ads for the same searcher. That drives up costs for clicks you were always going to get anyway.

Once you’ve drawn the right radius, the next question is whether you’re actively keeping the wrong areas out.

Why You Should Exclude Certain Areas

Excluding the right areas keeps your ad spend pointed at local customers inside your service area who can become paying clients. It’s a setting a lot of local business owners forget even exists.

We’ve pulled reports at SlamStop where the same three or four suburbs drained the marketing budget every month before anyone caught it. The same suburbs cause the same overspend, month after month, until someone finally excludes them. 

That pattern is one of the most common Google Ads mistakes we come across. Three types of exclusions cover most of the geographic waste in local Google Ads accounts:

  • Low Converting Suburb Exclusions: Exclude areas that show high spend but few conversions after several weeks of data. Give it enough time first, since one slow week doesn’t always mean the suburb is a poor fit.
  • Non-Service Area Removal: If your business doesn’t operate or deliver in a region, remove it, even if Google still targets that area by default. This stops your ads from showing up for customers you could never serve.
  • Overlapping Radius Cleanup: Cutting these zones protects your budget from campaigns that compete against each other for the same customer. Businesses running several locations often create this overlap when their radius settings cross over.

Low performers, areas outside your reach, and overlapping radius zones are the three most common culprits. Most local accounts have at least one sitting in their targeting right now. 

Comparing advertising radius with practical service boundaries

How to Read Your Location Report

Once your targeting and exclusions are set, the next step is checking whether they’re doing their job. Google’s own location reports show exactly which suburbs, cities, or regions generated clicks, cost, and conversions for your campaigns.

This report deserves a regular spot in your Google Ads audit, checked monthly rather than once and forgotten. Sort by cost per conversion first, and the suburbs draining your budget become obvious.

What Google Maps Data Tells You

Google Maps data shows the physical distance between searchers and your business. This confirms whether local searches are genuinely nearby or just people browsing with no real plan to visit.

Google search results can pull in clicks from people who searched with your area in mind, even from three suburbs over. Location extensions help close that gap by showing your actual address alongside the ad.

How Long to Wait Before You Exclude a Suburb 

One bad week doesn’t mean a suburb is a write-off. A single dip in conversions could be a public holiday, bad weather, or pure chance. So, wait for the pattern instead. Four to six weeks of data usually tells you whether a suburb is genuinely underperforming or just had a slow stretch.

Once you’ve spotted that pattern, you’re ready to act on it. That could mean excluding the suburb, adjusting your radius, or leaving it alone for another month.

How Local Services Ads Handle Location Differently 

Standard Google Ads campaigns aren’t the only place location settings cause confusion. Local Services Ads work on a different system altogether, so the fixes above won’t apply here.

Instead of a radius or presence and interest setting, your service area comes straight from your Google Business Profile. So, update your profile, and your coverage area will update with it.

That profile also feeds into Google’s verification process. Passing it earns you the Google Verified badge. The process can include licence checks, background checks, and insurance checks, depending on your trade and location.

Once you’re verified, the cost model shifts too. These campaigns run on a pay-per-lead model, not pay-per-click. Location mistakes here waste leads instead of clicks, but the result is the same: a budget spent on the wrong area.

Who Sees Your Local Services Ads?

Getting that badge is only half the job. The other half is making sure the right customers find you when they search.

Google matches local services ads to searchers based on user intent, instead of just location. Someone searching for an emergency locksmith at midnight has different intent than someone comparing quotes for next month.

Your service categories decide which searches you show up for. List the specific services you offer, and avoid vague or missing job types. We say this because Google often skips incomplete profiles for searches you could have won.

Accurate categories bring in high-quality leads instead of local leads that never convert. Potential customers only turn into real leads when your categories match what they’re searching for.

Analyst reviewing geographic advertising waste by area

A Checklist for Spotting Geographic Waste

You’ve covered targeting settings, radius overlap, exclusions, and reports for both standard Google Ads and local services ads. 

Two of these checks apply to both systems; the third is specific to standard Google Ads targeting settings:

  • Confirm Your Google Ads Setting: If you’re running standard Google Ads, check whether presence or presence and interest suit your business better. Most local businesses do better with presence only.
  • Monthly Report Review Habit: If you only check performance once a year, suburbs draining your budget can go unnoticed for months. Reviewing monthly catches the pattern early instead.
  • Gradual Exclusion Additions: Cutting one or two underperforming areas at a time protects you from removing a suburb that just needed more time. Watch your ad budget shift towards suburbs that convert as you go.

Run through these three checks every month, and geographic waste will stop piling up before it eats into next quarter’s results.

Keep Your Ads Close to Home

Every setting in this guide points to the same fix: match where your ads show up to where you can deliver. 

Start with your targeting setting, then check your radius, then review your report for suburbs that never convert. If you run local services ads too, confirm your Google Business Profile reflects your real coverage area.

None of this takes long once it’s part of your monthly routine. It just needs to happen, since service areas, budgets, and business goals shift more often than most advertisers check for.

A quarter can pass without a single review, and by then, the real budget has gone to the wrong suburbs. If you’d rather have someone else keep an eye on it, SlamStop manages local Google Ads accounts every day, and catching this kind of leak is exactly where we start.

Which Landing Pages Should Performance Max Be Allowed to Use?

Which Landing Pages Should Performance Max Be Allowed to Use?

Not every page on your website qualifies for Performance Max. Google follows a specific set of rules before it sends paid traffic anywhere. Once you understand those rules, your campaign settings make a lot more sense.

Those rules also affect where Google sends your traffic. Automation picks the final URL on your behalf, so it pays to understand how. If you don’t know how Google Ads makes that call, your Performance Max campaign could send visitors to the wrong page. And that means fewer conversions for the same spend.

This article covers final URL expansion, asset groups, audience signals, and custom labels. You’ll also see how conversion value ties into all of it.

What Are Performance Max Landing Pages?

Performance Max landing pages are the specific pages Google selects to match a user’s search query. Google pulls these pages straight from your website, your Merchant Center feed, or both. The system picks whichever page fits the search intent exactly.

Here’s a breakdown of the landing page types Performance Max typically pulls from.

Landing Page TypeBest For
Product PagesEcommerce stores with a full catalogue
Category PagesBroader searches without a specific product in mind
Service PagesLocal businesses selling a specific service
App Deep LinksCampaigns focused on app installs or engagement

Most campaigns end up using a mix of these rather than one type. Google leans on whichever page gives the user the most relevant landing experience (it checks page content and relevance first). And getting your landing pages right sets the foundation for everything else in your Performance Max campaign.

A messy website with outdated pages gives Google less to work with. So before you launch, it’s worth reviewing what your site offers.

How Final URL Expansion Decides Where Ads Point

How Final URL Expansion Decides Where Ads Point

Final URL expansion is the feature that lets Google swap your chosen URL for an appropriate match. It works within Google Ads to compare your final URL against other pages on your site. If a different page fits the search campaign more accurately, Google uses that one instead.

This is how it plays out in day-to-day campaigns:

Final URL Expansion: The Basics

As we already said, Google Ads compares your chosen URL against other pages across your domain. In our experience running these campaigns, the swap usually favours the page with the strongest match.

For example, if a category page outperforms your product page, Google sends traffic there instead. This only happens within your own verified domain, not competitor sites or unrelated pages. So you don’t need to worry about ads sending people somewhere random.

That means you still control the pages Google can choose from, even when URL expansion is active. It’s automated, but it isn’t reckless.

Can You Turn Final URL Expansion Off?

Yes, final URL expansion is fully adjustable inside your campaign settings. We usually tell clients not to switch it off completely. Turning it off entirely can limit how much reach your ads get.

Instead, add specific URLs to your exclusion list and leave the rest active. This way, Google still finds relevant landing pages without touching the ones you don’t want used. It’s a smaller, safer step than flicking the whole feature off.

Before making those changes, check your existing search campaigns. That gives you a clearer picture of what’s already working before you adjust your Performance Max settings.

Asset Groups and Audience Signals: Do They Affect Landing Pages Too?

Asset Groups and Audience Signals: Do They Affect Landing Pages Too?

Yes, asset groups set the URL options Google can choose from, and audience signals structure who sees them. Each asset group works like its own mini campaign inside your Performance Max campaign. Audience signals then guide Google toward the right customer segments.

Let’s look at how these two work together.

Asset Groups and Their Link to URLs

Your asset groups play a direct role in where Performance Max sends traffic. Each asset group can include a different final URL to guide relevant traffic. Grouping by product category or service type keeps your landing pages tightly relevant.

Mismatched asset groups and URLs confuse Google’s algorithm more often than you’d think. This can hurt your conversion value without you noticing right away. On top of that, it can silently drag down your bidding strategy too.

With that in mind, review your asset groups whenever you add new products or services. A quick check now saves you a major headache later. It’s a small habit that protects your ad spend.

Audience Signals: Guiding, Not Choosing

Think audience signals pick your landing pages for you? Not directly. Audience signals help Google find your target audience, but your landing page choices come from your asset groups and final URL settings.

Audience signals provide Google with extra context about your ideal customers. They support automated targeting decisions, while your campaign structure and data quality help outline the final results.

More often than not, advertisers overlook the difference between audience signals and URL selection early on. Once you separate what signals do from what URLs do, campaign settings make more sense. That’s when your customer segments start working the way they should.

Getting More Control Over Your Performance Max Landing Pages

Getting More Control Over Your Performance Max Landing Pages

The best part about Performance Max is you’re not completely hands-off; there’s real room to steer it. Custom labels and URL exclusions both give you a way to guide Google’s decisions.

Custom Labels: A Simple Way to Sort Products

Custom labels tag products in your Merchant Center feed by season, margin, or promotion type. You can create custom labels in just a few clicks inside your feed settings. Labels help Performance Max prioritise higher-value products without restructuring your whole campaign.

Our team leans on custom labels first whenever a client’s feed gets messy. It’s often the fastest fix with the least effort.

Plus, combining labels with conversion value data helps guide budget toward top performers. This helps Google prioritise products and services that generate higher conversion value. That’s the difference between random spend and a real bidding strategy.

URL Exclusions: Blocking Pages You Don’t Want Used

Add specific pages to your exclusion list inside campaign URL expansion settings. This stops Google from sending paid traffic somewhere it shouldn’t go.

A checklist that’s usually worth blocking:

  • Block outdated pages
  • Exclude unrelated blog posts that don’t match search intent
  • Remove low-converting page types once you spot the pattern

We’ve reviewed enough search term reports to know exclusions save ad spend fast. A monthly check is usually all it takes to protect your results long term.

Making Performance Max Work for Your Business Goals

As you know already, Performance Max landing pages aren’t chosen at random. Google follows clear signals, and now you know what they are. Small adjustments here tend to push your campaign in the right direction.

Here’s what we’d recommend: start with URL exclusions and custom labels first, as they’re the easiest wins. Keep an eye on conversion value after that to see what’s really driving results. That’s how a good Performance Max campaign delivers stronger performance.

Want a hand setting this up properly? Get in touch with our team, and we’ll help steer your next campaign the right way.